Client Lead

Scooperz is a global, creator-first agency at the intersection of influencer marketing, social media, and talent management. We combine cultural insight, creativity, and data to deliver campaigns that make a real impact for top brands and creators worldwide.

WORKING AT SCOOPERZ

Since 2011, we’ve been a social-first agency pushing the boundaries of influencer and social marketing. From our offices in Amsterdam, Breda and Paris we collaborate with ambitious global brands and top-tier creators.

This role is based in our fast-growing Amsterdam office, right across from the Rijksmuseum. With its inspiring design and in-house gym, it’s the perfect hub where creativity, culture, and ambition meet.

Influencer Marketing – Facilitating collaborations between brands and creators
Talent Management – Exclusive management for creators
Social Media – Social media marketing and 7-days-a-week community management
Content Production – Social-first content for brands

THE ROLE

As Client Lead at Scooperz’ Amsterdam hub, you lead a portfolio of key accounts and are responsible for their long-term success, stability, and commercial performance. You ensure that our work not only meets the highest quality standards, but also contributes to sustainable growth for both the client and the agency.

With a strong background in social media and/or influencer marketing, you guide clients at a senior level, shaping direction rather than simply responding to briefs, and ensure their marketing efforts are focused, future-proof, and results-driven. You proactively identify growth opportunities, strengthen partnerships, and create clarity in complex stakeholder environments.

You are responsible for managing the commercial performance of your accounts, including forecasting, profitability, and identifying and following up on growth opportunities. You translate long-term ambitions into actionable plans, challenge briefs where needed, and ensure scope, priorities, and expectations remain aligned. From strategic account development to contributing to new business proposals, you drive progress with confidence and commercial sharpness.

You are also the one with your “boots on the ground” when it comes to execution. With strong project management skills, you ensure a smooth and structured delivery across all workstreams. You keep oversight, align teams, and proactively resolve bottlenecks to maintain momentum and quality. At the same time, you are hands-on when needed, not afraid to roll up your sleeves, step in, and make sure things get done.

In addition, you play a key role in guiding and mentoring the Amsterdam team, a small and growing team, ensuring strong alignment with the wider organization. You create clarity, set priorities, and support the team in delivering their best work, while fostering a collaborative and positive team dynamic. As a key point of contact for both clients and internal teams, you act as a trusted advisor to clients, a mentor to your team, closely collaborating with management. You bring structure, decisiveness, and perspective, knowing when to collaborate and when to take the lead.

SCOPE & PORTFOLIO

• Portfolio: ± €1.5M

• Clients / brands: international and Dutch clients, predominantly global brands 

• Delivery: executed by social and influencer expert teams; you coordinate priorities, planning and client communication

• Role: a hands-on position where you are actively involved in the execution of projects, alongside coordinating and guiding teams

PURPOSE OF THE ROLE

You help ensure the portfolio:

• grows through strong client relationships and high client satisfaction

• remains commercially healthy and well-managed

• develops through services, budgets and (where relevant) markets

• runs smoothly by addressing risks early

• delivers consistent quality and builds client confidence

KEY RESPONSIBILITIES

Client management

• Main point of contact for day-to-day client communication

• Build strong relationships with key stakeholders

• Keep communication clear, structured and proactive

• Manage expectations around scope, timing and delivery

• Create clarity in ways of working and priorities

Commercial & account development

• Keep track of the commercial performance of your accounts

• Contribute to client plans and identify growth opportunities

• Spot upsell and cross-sell opportunities and follow up on them

• Translate client needs into clear proposals and next steps

• Development of scopes, proposals and contracts

Delivery

• Plan and coordinate internal teams to ensure smooth delivery across projects

• Stay close to execution and actively contribute where needed

• Align priorities, timelines and expectations across teams and clients

• Flag risks early and help keep projects on track

• Ensure clear reporting and a structured, proactive client experience

• Work closely with the Amsterdam-based team, taking the lead in guiding and mentoring the local hub

• Collaborate closely with HQ (Breda) and the Paris hub to ensure alignment and smooth ways of working

WHO ARE YOU

• You bring 8+ years of experience within an agency

• Work experience within the field of social media and/or influencer marketing is a must

• You are experienced with leading key accounts and strategic client relations

• You are highly organized and structured

• You are comfortable guiding and supporting teams, working closely with both internal as external teams 

• You are fluent in both English and Dutch

WHY SCOOPERZ

At Scooperz, you get a clearly defined role with real responsibility and ownership. You’ll work with exciting brands and creators, both locally and internationally, within a team that values quality, ambition and collaboration. We offer room to grow, a competitive salary and benefits, and the energy of working from inspiring offices in Amsterdam, Breda and Paris, including a gym right in the Amsterdam office. If you want to build your career within a creator-first agency that’s scaling fast and doing meaningful work, Scooperz is the place to be.

Scooperz is committed to building a diverse, inclusive, and equal opportunity workplace. We welcome applicants from all backgrounds and walks of life